Data Protection & Privacy
777pd Privacy Policy
for Bangladesh Players
At 777pd, protecting your personal information is a fundamental responsibility we take seriously. This Privacy Policy explains exactly what data we collect when you use our platform, how we use and store it, who we may share it with, and what rights you hold over your own information. We encourage every player in Bangladesh to read this document carefully before registering or making a deposit.
01 Information We Collect
When you interact with the 777pd Platform — whether browsing as a guest, registering an account, making a deposit, or contacting our support team — we may collect various categories of personal information. We collect only the data that is necessary for the specific purpose described below and retain it no longer than required under applicable obligations.
Information You Provide Directly
The following data is collected directly from you when you register, verify your account, or interact with 777pd features:
- Account Registration: Full name, email address, username, date of birth, and password (stored in hashed, non-reversible form).
- KYC Verification: Government-issued identity document (National ID card, passport, or driver's licence), proof of address (utility bill or bank statement), and proof of payment method ownership.
- Financial Transactions: Mobile banking account details (bKash, Nagad, Rocket, Upay account numbers registered in your name), bank account details (for Dutch-Bangla Bank or BRAC Bank transfers), and card details (Visa/Mastercard — transmitted securely to payment processors; 777pd does not store full card numbers).
- Support Communications: The content of any email, live chat message, or support ticket you submit to the 777pd team, including your contact details and the nature of your query.
- Responsible Gaming Preferences: Deposit limits, session time reminders, self-exclusion elections, and cooling-off period selections you configure within your account settings.
Information Collected Automatically
When you access the 777pd Platform, our systems automatically collect certain technical information about your device and browsing behaviour:
- Device & Browser Data: IP address, device type (mobile/desktop/tablet), operating system, browser type and version, screen resolution, and device language settings.
- Usage Data: Pages visited, games launched, betting market interactions, session duration, click-through paths, and deposit/withdrawal flow interactions.
- Geolocation Data: Approximate country and city-level location derived from your IP address (e.g., Dhaka, Chittagong, Sylhet, Khulna). 777pd does not collect precise GPS coordinates.
- Cookies and Tracking Identifiers: Session tokens, authentication cookies, and analytics identifiers. See the Cookies section below for full details.
Information from Third Parties
777pd may receive supplementary information about you from authorised third-party sources as part of its KYC and anti-fraud obligations. This includes identity verification results from document-scanning services, fraud-risk scores from payment processors, and geolocation confirmation from IP intelligence providers. All third-party data providers used by 777pd are contractually bound to handle your data in accordance with this Privacy Policy.
02 How We Use Your Data
777pd uses the personal data it collects solely for legitimate, clearly defined purposes. We do not sell your personal data to third parties. We do not use your data to make automated decisions that produce significant legal effects on you without human oversight. The table below summarises the primary purposes for which your data is processed and the corresponding data categories involved.
| Purpose | Data Categories Used |
|---|---|
| Account creation and authentication | Name, email, username, hashed password |
| Identity verification (KYC) | Identity documents, proof of address, payment method proof |
| Processing deposits and withdrawals | Payment account details, transaction history |
| Fraud prevention and AML compliance | IP address, device data, transaction patterns, third-party risk scores |
| Delivering customer support | Contact details, support ticket content, account history |
| Responsible gaming monitoring | Session data, betting history, self-exclusion preferences |
| Platform analytics and improvement | Usage data, device data, anonymised behavioural metrics |
| Promotional communications (opt-in only) | Email address, game preferences, deposit history |
Marketing Communications
777pd will only send you promotional emails and bonus notifications if you have actively opted in to marketing communications during registration or within your account settings. Each marketing email includes a clearly labelled one-click unsubscribe option. Withdrawing your marketing consent does not affect your ability to use the 777pd Platform or receive essential service communications (such as withdrawal confirmations, KYC requests, or security alerts).
03 Legal Basis for Processing
777pd processes your personal data on the following legal bases, depending on the nature of the processing activity:
- Contractual Necessity: Processing required to fulfil the 777pd Terms & Conditions you agreed to upon registration — including account management, payment processing, game delivery, and customer support.
- Legal Obligation: Processing required to comply with anti-money-laundering (AML) obligations, KYC verification requirements, fraud prevention duties, and any lawful request from a competent authority.
- Legitimate Interests: Processing carried out in the legitimate business interests of 777pd — including platform security, fraud detection, service analytics, and responsible gaming monitoring — where those interests are not overridden by your fundamental privacy rights.
- Consent: Processing for optional purposes — most notably marketing communications and the use of non-essential analytics cookies — where you have given clear, informed, and freely withdrawable consent. You may withdraw consent at any time by adjusting your account settings or contacting [email protected].
04 Data Sharing & Third Parties
777pd shares your personal data only with the categories of third parties listed below, and only to the extent strictly necessary for the purpose stated. All third-party recipients are subject to binding contractual data-protection obligations.
Payment Processors
Your financial transaction data (mobile banking account details, card details, and transaction amounts) is shared with payment processing partners — including the technical infrastructure partners that facilitate bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions — solely for the purpose of executing deposits and withdrawals. 777pd does not store full card numbers; these are processed exclusively by PCI-DSS-compliant payment processor systems.
Identity Verification Providers
KYC documents (identity documents and proof of address) are processed by authorised third-party identity verification service providers to confirm the authenticity of submitted documents and verify the age eligibility (18+) of players. These providers operate under strict data-processing agreements and are prohibited from using your identity data for any purpose beyond the verification service.
Game Studio Providers
When you play a live casino table or launch a slot game on the 777pd Platform, your in-game session data — including your account identifier, stake amounts, and game round outcomes — is processed by the game studio supplying that title (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, or similar). This data is required for game delivery, round-result verification, and RTP audit compliance. Game studios are prohibited from using your data for any marketing or third-party commercial purpose.
Analytics Providers
Anonymised and aggregated usage data is shared with web analytics providers to help 777pd understand how players navigate the Platform and identify areas for improvement. Where analytics providers receive any non-anonymised data, they do so under strict data-processing terms and are prohibited from cross-referencing it with external databases.
Legal and Regulatory Disclosures
777pd may disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory obligation. Where legally permitted, 777pd will notify you of any such disclosure request before complying.
05 Cookies & Tracking Technologies
The 777pd Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file placed on your device by a website server. Cookies cannot execute programs or deliver viruses to your device. The following categories of cookies are used on the 777pd Platform:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session authentication, login state, CSRF protection, load balancing. Without these, the Platform cannot function. | No — always active |
| Functional | Remembering language preferences, last visited game category, responsible gaming reminder settings, and UI preferences. | No — always active |
| Analytics | Tracking anonymised page views, session duration, click paths, and game launch events to improve Platform performance. | Yes — opt-in |
| Marketing / Retargeting | Identifying returning visitors to deliver relevant 777pd promotional content. Used only if you have opted in to marketing communications. | Yes — opt-in |
Managing Your Cookie Preferences
You may review and adjust your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is stored. Blocking strictly necessary or functional cookies may impair your ability to log in and use core Platform features. Blocking analytics or marketing cookies will not affect your gameplay or account access.
Instructions for managing cookies in commonly used browsers: in Google Chrome, navigate to Settings → Privacy and Security → Cookies and Other Site Data. In Mozilla Firefox, navigate to Settings → Privacy & Security → Cookies and Site Data. In Safari on iOS, navigate to Settings → Safari → Privacy & Security.
06 Data Retention
777pd retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
- Active Account Data: Retained for the full duration of your account membership and for a minimum of 5 years following account closure, in accordance with anti-money-laundering record-keeping obligations.
- KYC Documents: Retained for a minimum of 5 years following the completion of the verification process or account closure, whichever is later.
- Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction for AML compliance and audit purposes.
- Support Communications: Retained for 3 years from the date of the interaction, unless the communication relates to an ongoing dispute or regulatory matter in which case it is retained until resolution.
- Analytics Data: Anonymised analytics data is retained for up to 26 months from collection. Non-anonymised session data is retained for no longer than 90 days.
- Marketing Consent Records: Retained for the duration of your opt-in status plus 3 years following any withdrawal of consent, to maintain records of consent for compliance purposes.
Following the expiry of the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be associated with you as an identifiable individual. Where data is anonymised rather than deleted, it may be retained indefinitely as part of aggregate statistical records.
07 Your Privacy Rights
As a player on the 777pd Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request in English to [email protected]. 777pd will respond to all valid requests within 30 days of receipt. In some cases, verification of your identity may be required before processing your request.
- Right of Access: You have the right to request a copy of the personal data 777pd holds about you, along with information about how and why it is being processed.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
- Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you may request that 777pd delete your personal data. This right does not apply where we are required by law to retain the data (e.g., AML retention obligations) or where it is necessary for the establishment or defence of legal claims.
- Right to Restrict Processing: You may request that 777pd restrict the processing of your data in circumstances where you dispute the accuracy of the data, where processing is unlawful but you prefer restriction to deletion, or where we no longer need the data but you require it for legal claims.
- Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, machine-readable format and to request its transmission to another service provider.
- Right to Object: You have the right to object to the processing of your personal data where it is carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes.
- Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications, analytics cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
08 Data Security
777pd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to:
- SSL/TLS Encryption: All data transmitted between your device and the 777pd Platform is encrypted using industry-standard TLS 1.2 or TLS 1.3 protocols. The padlock icon visible in your browser confirms that your connection is encrypted.
- Password Hashing: User passwords are never stored in plain text. They are hashed using a one-way cryptographic algorithm (bcrypt or equivalent) with a unique per-user salt. Even 777pd staff cannot retrieve your original password.
- Access Controls: Access to personal data within 777pd's internal systems is granted strictly on a need-to-know basis. Staff with access to sensitive data undergo security training and are bound by confidentiality obligations.
- Payment Security: Card payment data is processed exclusively through PCI-DSS-compliant payment processor infrastructure. 777pd does not store full card numbers, CVV codes, or card expiry dates on its own servers.
- Intrusion Detection: 777pd's infrastructure is monitored around the clock for suspicious access patterns, failed authentication attempts, and anomalous data movements.
- Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 777pd will notify affected players via their registered email address within 72 hours of becoming aware of the breach, providing a clear explanation of what occurred, what data was affected, and the steps being taken to mitigate the impact.
While 777pd takes all reasonable measures to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your 777pd login credentials. If you suspect that your account has been accessed without your authorisation, you should change your password immediately and notify [email protected] without delay.
09 Children's Privacy
The 777pd Platform is strictly for adults aged 18 years and above. 777pd does not knowingly collect, process, or store personal data from any person under the age of 18. If you are under 18 years of age, you must not register on the Platform, and any attempt to do so constitutes a material violation of the 777pd Terms & Conditions.
Where 777pd becomes aware — through its KYC verification process, age-verification checks, or any other means — that a registered account is held by a person under 18, the account will be immediately suspended and permanently closed. Any deposit balance held in the account will be returned to the original payment method following verification, less any amounts subject to forfeiture under the Terms & Conditions. All personal data associated with the underage account will be securely deleted in accordance with this Privacy Policy's retention and erasure provisions.
If you are a parent or guardian and believe that a minor under your care has created a 777pd account, please contact [email protected] immediately. We will investigate and resolve the matter as a priority.
10 Policy Updates & Contact
777pd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the addition of new Platform features. When a material change is made to this Policy, we will publish a clearly dated revised version on the Platform and, where practicable, notify registered players via their email address. The "Effective Date" at the top of the Policy will always reflect the date of the most recent revision.
Your continued use of the 777pd Platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your data.
How to Contact Us About Privacy
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 777pd holds about you — including requests to exercise any of the rights described in Section 07 — please contact the 777pd privacy team in English at the address below. All privacy requests are handled by a dedicated team member and receive a substantive response within 30 days of receipt.
- Email: [email protected] (plain text — not a clickable link)
- Subject Line: "Privacy Request – [Your Username]"
- Response Language: English
- Support Hours: 08:00 – 02:00 BST Daily
- Average Response Time: 2–5 minutes for live chat; up to 30 days for formal privacy requests
Our Privacy Commitments
How 777pd Protects Your Data
Every security and privacy measure at 777pd is designed with Bangladesh players in mind — giving you full confidence that your personal and financial information is handled with the highest standards of care.
SSL Encryption on Every Page
All data exchanged between your browser and the 777pd Platform is protected by TLS 1.3 encryption. Whether you are registering, depositing via bKash, or browsing game categories, your connection is always encrypted end-to-end.
No Plain-Text Passwords
Your 777pd password is never stored in readable form. We use one-way cryptographic hashing with unique per-user salts — meaning no staff member, no hacker, and no data breach can ever expose your original password.
Zero Data Sales
777pd does not sell, rent, or trade your personal data with advertisers, data brokers, or third-party marketers. Your information stays within the 777pd ecosystem and is used only to deliver and improve your gaming experience.
PCI-DSS Payment Security
Card payments processed on 777pd are handled exclusively through PCI-DSS-compliant infrastructure. Full card numbers and CVV codes are never stored on 777pd servers — your financial credentials go directly to certified payment processors.
Need-to-Know Access Only
Internal access to your personal data is restricted to staff who require it to perform their specific role. All team members with data access are trained in security best practices and bound by strict confidentiality obligations.
72-Hour Breach Notification
In the unlikely event of a data breach that affects your personal information, 777pd will notify you by email within 72 hours — clearly explaining what occurred, which data was involved, and the steps being taken to protect your account.
Your Privacy Is Protected — Explore 777pd With Confidence
Now that you understand how 777pd handles your data, feel free to explore our full range of games and services. All transactions are SSL encrypted and your personal data is never sold. 18+ only.